-Care Management is defined as evidence-based, integrated clinical care activities that are patient-specific and ensure that every patient has a coordinated plan of care and services.

-Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.

-Care Coordination is “the deliberate organization of patient care activities between two or more participants, physicians, or healthcare providers involved in a patient's care to facilitate the appropriate delivery of health care services.”

-Well Checks and caregiver communication and notification systems for relatives and caregivers.

-Care Plan Development is a written statement of your individual assessed needs identified during an assessment. It sets out what support you should get, why, when, and details of who is meant to provide it.

-Physician Practice Case Management and navigational services that allow this organization to fully engage assigned patients and assist them to meet any acute needs they may have to help decrease the number of daily calls and inquiries that sometimes  makes productivity challenging in the office setting. This agency is prepared and experienced with assessing,care plan development, educating, reinforcing recommendations as well as following up with all variations of patients to help decrease re-hospitalization, emergency room visitsas well as repeat office visits and calls.